High School Parent Info

We are committed to providing a safe, secure, and memorable experience for your student from the moment they arrive in DC.

• Participants are greeted upon arrival by a Close Up staff member at the airport/train station and escorted to their respective hotels.*
• Male and female participants are housed on separate floors at each hotel. We have professional security staff that monitor hotel rooms and hallways each night.
• Each hotel has a program staff member who resides at the hotel during the program. They are available in case of an emergency and all students and teachers are provided with the Close Up staff room number and contact information.
• All students are accounted for at all times via roll calls at all Close Up-led activities from breakfast through nightly room check: 7:00 a.m. through 11:00 p.m. Participants and staff wear their Close Up name tags at all times.
• Our emergency hotline is listed on the back of each name tag and on all student and teacher daily schedules, and is staffed 24/7.
• Program supervisors and bus drivers have cell phone access for communication between the Close Up headquarters and program participants at all times.
• Security conditions at site locations and all transportation systems are monitored round-the-clock by our staff. Relevant news alerts and instructions are immediately communicated to program staff.
• All staff is professionally trained in emergency situation response, including evacuation procedures and routes from all Close Up activity locations.
• All of our staff members working with students have undergone criminal background checks and are trained in CPR, AED, and First Aid.
• We partner with several leading health care providers to ensure that students have access to quality health care should they need medical attention while on the program.

*For participants that have elected Close Up’s group transportation package.