Company Overview | Close Up is a nonprofit, nonpartisan, civic education organization that aims to inform, inspire, and empower young people to become active participants in our democracy. We believe a strong democracy requires engagement by all citizens. Therefore, we seek to reach youth from all communities and all backgrounds, regardless of race, religion, gender, socioeconomic level, or academic standing. Since 1971, we have partnered with schools nationwide to serve more than one million students and educators through experiential programs in our nation’s capital and in local communities, professional development for educators, and curriculum and resource design.
Position Overview | The program leader is passionate about working with diverse students in grades 6-12 in a residential, week-long academic program. As the manager of the program, the program leader ensures the safety of participants, maintains academic integrity, manages program staff, and works cross functionally within the Foundation and with external vendors to provide excellent customer service to our participants and to respond to emergent problems. As part of the program leader team, this person helps recruit, hire, train, and manage a staff of program instructors. The program leader stays up to date on Close Up curriculum, works with curriculum and training specialists to develop their staff, and utilizes their own expertise to contribute to the overall design and execution of program. When not out on program, program leaders assist with projects and tasks that facilitate program implementation and generally further Foundation goals.
Primary Responsibilities | Program life moves very quickly. The program leader should expect to face a variety of complex situations simultaneously and prioritize those situations based on importance and urgency.
- Serve as the administrator of record for assigned Close Up programs, be present on these programs, and be on call 24/7 during the program.
- Ensure Close Up policies are followed by program staff and participants.
- Provide logistical and academic leadership for a staff of about ten, which includes giving feedback and written evaluations.
- Work with internal Foundation staff to produce the best possible program outcomes.
- Provide excellent customer service to our partners, students, teachers, and parents.
- Maintain and improve external vendor relations in collaboration with other departments.
- Recruit, hire, and manage program staff in conjunction with other program leaders.
- Complete other program-related tasks as assigned/necessary.
- Seek to innovate and improve program for participants and staff.
Minimum Qualifications
- Bachelor’s degree from an accredited college or university (preferably in political science, history, education, social science, or a related field).
- At least one year of experience delivering and/or managing educational programs.
- At least one year of supervisory experience coaching and managing a team.
- Willingness to travel overnight for program responsibilities.
- Authorization to work in the United States for any employer.
- Willingness to submit to a post-offer criminal background check according to federal regulations.
Preferred Qualifications
- Passion for working with diverse students in grades 6-12.
- Experience in a school, camp, or other educational setting.
- Interest in current public policy issues, history, politics, government, and experiential education.
- Familiarity with Washington, D.C.
- Strategic thinker who can prioritize multiple tasks at once and use sound judgment in decision-making.
- Ability to prepare for and react to challenging situations with program participants and staff.
- Excellent communication skills, including speaking and presentation skills.
- High level of organization and attention to detail.
- Ability to be calm under pressure, manage stress, and balance needs of others.
Schedule | Program leaders are typically assigned to about 25 programs per year, concentrated between October and June. While assigned to a program, the program leader’s schedule is not your standard 9-5 work week. The work week mirrors the program schedule to which a program leader is assigned, generally a 50-60-hour week. Program schedules typically run from 8am through 11pm most days, and programs usually start in the afternoon on Sunday and run through Thursday night.
Training | The program leader will have an extended training period during which they will train in and execute the roles that they will eventually manage, including those of the program instructor and program assistant. This happens gradually and overlaps with becoming integrated into the program leader team.
Compensation and Benefits | The starting salary range is $48,000 to $52,000 per year. In addition to meaningful and rewarding work, Close Up provides a comprehensive benefits package which includes two robust medical insurance plans, dental insurance, and vision discount (over 90 percent of premiums are company-paid). Close Up pays 100 percent of premiums for both life/AD&D insurance and short- and long-term disability insurance, and offers flexible spending and dependent care accounts, a 403(b) retirement savings program, paid vacation/sick days/holidays, paid parental leave, a Metro subsidy or free garage parking, a subsidized gym membership, and a positive work environment.
Work Conditions and Physical Demands | Standing: Remaining upright on the feet, particularly for sustained periods of time; Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another; Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly; Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound; Visual acuity: Performing an activity such as preparing and analyzing data; viewing a computer terminal; reading; Environmental conditions: Activities occur inside and outside, potentially in extreme heat or cold, at times at a high noise level.
To apply, please upload a resume and cover letter describing why this position is the right fit for your skills and experience.
Close Up Foundation is an equal opportunity employer.
No recruiters or phone calls, please.