JOIN OUR MISSION

Thank you for your interest in joining the Close Up team to inform, inspire, and empower young people to embrace the rights of being active citizens in our democracy. Close Up endeavors to attract and retain top-quality talent in order to guarantee excellent service to our customers. How do we achieve this? By providing an environment that challenges, motivates and equips you with the tools necessary to succeed. If you're looking for job satisfaction, excellent benefits, and professional development, Close Up is where you want to be.

Our Benefits

In addition to our fun and rewarding environment, Close Up offers a number of benefits for our core staff (full-time, full-year):

  • Competitive Salary & Growth Potential
  • Paid Annual & Sick Leave
  • Paid Holidays (10 per year)
  • Health/Vision/Dental Coverage (premiums mostly paid by Close Up)
  • Life Insurance/AD&D, 4x salary (100% of premiums paid by Close Up)
  • Short & Long Term Disability Coverage (100% of premiums paid by Close Up)
  • Transportation Subsidy (Metro-accessible)
  • 403 (B) Retirement Savings Plan
  • Flexible Spending Account – Medical & Dependent Care
  • Direct Deposit
  • Free Gym Access

Benefits packages differ between employee classes and may not include all of the above benefits for every position.


Open Positions

Hospitality Greeter

The Hospitality Greeter meets students arriving in the D.C. metro airports and departing from our hotel properties at the end of their educational program. This is a part-time position with hours available on Friday, Saturday, and Sunday. The hourly rate is $16.00.

Essential Duties and Responsibilities:

  • Provide direction and guide groups to their assigned transfer vehicle upon arrival or departure.
  • Provide field support to the Operation Control Agents for any travel issues.
  • Provides field support to the Operation Control Agents for any travel issues.
  • Assist student groups with lost items and delayed luggage on-site upon airport arrival.
  • Interact with other Close Up departments to ensure open lines of communication throughout the weekend if issues arise.


Qualifications
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities.

  • Knowledge of the airline / hospitality industry and two years’ experience with a background in customer service preferred.
  • Ability to read and interpret weekly bus orders, spreadsheets, and email correspondences.
  • Provides field support to the Operation Control Agents for any travel issues.
  • Ability to communicate effectively on the phone with customers, Close Up managers, and co-workers.
  • Ability to use good judgment and prior work experience / knowledge in the industry to effectively resolve issues with a cost effective outcome.

Work Environment
While performing the duties of this job, the employee is exposed to outside weather conditions through the different seasons. The noise level in the work environment is usually moderate. Frequent walking through airports and or hotels to meet transportation with large groups of students.

Level of Language Proficiency
English proficiency in reading, writing, and speaking.

Professional Level
Entry Level

Selected candidates must submit to a criminal background check.

Apply here.

Operation Control Agent

The Operation Control Agent is responsible for weekend office coverage for Close Up participants traveling to / from program throughout the fiscal year. This is a part-time position with hours available on Friday, Saturday, and Sunday. The hourly rate is $21.00.

Essential Duties and Responsibilities:

  • From the Close Up office, provide office support to all transportation team members in the field.
  • Re-accommodation for emergency transportation issues; rebooking cancelled participants, securing vehicles for ground transportation and staff assignments at the airport.
  • Phone coverage for customer questions and / or travel emergencies.
  • Assist student groups with lost items and delayed luggage on-site upon airport arrival.
  • Interact with other Close Up departments to ensure open lines of communication throughout the weekend if issues arise.


Qualifications
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities.

  • Knowledge of the airline / hospitality industry and two years’ experience with a background in customer service preferred.
  • Ability to read and interpret weekly bus orders, spreadsheets, and email correspondences.
  • Ability to communicate effectively on the phone with customers, Close Up managers, and co-workers.
  • Ability to use good judgment and prior work experience / knowledge in the industry to effectively resolve issues with a cost effective outcome.

Level of Language Proficiency
English proficiency in reading, writing, and speaking.

Professional Level
Entry Level

Selected candidates must submit to a criminal background check.

Apply here.

Program Instructors

Program Instructors engage Middle and High School students from across the United States in controversial public policy discussions while using the nation’s capital as our classroom. Program Instructors will lead students through a life-changing educational experience which includes historic sites, iconic monuments and memorials, Smithsonian museums, meetings with elected officials and key public policy experts, as well as facilitating issue-based debates.

Close Up’s mission is to inform, inspire, and empower young people to exercise the rights and accept the responsibilities of citizens in a democracy. As a non-profit/non-partisan leader in civic education since 1971, we believe that a strong democracy requires active and informed participation by all citizens; therefore we seek to reach participants of every race, creed, geographical community, socio-economic level, and academic standing.

The Program Instructor schedule is not your standard nine to five work week. Each week will mirror the program schedule to which an Instructor is assigned, generally a 55-hour week. Program schedules typically run from 8am through 10pm most days, and programs usually start late afternoon on Sundays and run through Thursday night.

We are currently hiring for a contract period of January 3, 2019 - July 29, 2019. Beyond the initial contract, there is room for growth at the Foundation. The salary is $2,643 per month plus benefits including transportation subsidy. Also offered are all program meals and the opportunity to receive a free graduate credit upon completion of the contract with an accompanying research paper. Program Instructors are provided 120 hours of paid pre-program training in our curriculum, methodology and programing followed by on-going professional development.

If you are excited about the prospect of becoming a Program Instructor, we welcome you to apply and explore how you can be part of an amazing network of Program Instructors who have led more than 850,000 students over 45 years through a “once-in-a-lifetime” Close Up experience.


Qualifications

  • Bachelor’s degree (preferably in political science, history, education, social science or related field)
  • Passion for working with diverse students in grades 6-12
  • Interest in current public policy issues, history, politics, government and experiential education
  • Capable of keeping up with the intensity of the Program schedule, hopping on and off buses throughout the day, preparing and leading daily program components, and coordinating the movement of a large group of students on all program activities in the Washington, D.C. area and other program locations

Applicants must submit a cover letter and résumé. Please address cover letter to Katie Whitmire, Manager of Student Programs. Selected candidates must provide proof of undergraduate degree prior to start date and submit to a criminal background check.

Apply here.

Program Services Coordinator

The Program Services Coordinator is responsible for booking, scheduling and maintaining all reservations for Close Up student programs. These reservations include theater, meals, and tickets for academic components in Washington, D.C., and out-of-town locations.

Responsibilities:

  • Establish and maintain personal contact and relationships with all vendors and program staff;
  • Secure, update and maintain all theater ticket and meal voucher inventories to adhere to all program requirements;
  • Schedule and maintain all necessary meal reservations based on program requirements;
  • Schedule and maintain all reservations for out-of-town programs to include: Williamsburg, Gettysburg, Philadelphia, New York City, Tallahassee, Austin, and Honolulu;
  • Schedule and maintain all reservations for the Teacher Reception;
  • Pay and reconcile invoices with all vendors in a timely manner, creating purchase orders to reconcile for Finance;
  • Maintain an accurate filing system for all invoices and reservations;
  • Work with managers to keep within budget for all components;
  • Collaborate with Sales, Curriculum, and Development to ensure the delivery of program services to internal and external clients;
  • Provide on-site support for program staff as needed;
  • Train and assist in the management of registration services, serve as Manager on Duty for certain weekends, serve as Registrar for Custom Programs; and
  • Other duties as assigned.


Responsibilities may change following program season to allow for additional responsibilities within the Program Services Department as the Foundation grows.

Minimum Qualifications:

  • Bachelor’s degree from an accredited college or university OR several years' of directly related experience
  • Working knowledge of Microsoft Word and Excel
  • Ability and willingness to learn web-based programs
  • Ability to maintain and establish positive vendor and internal relationships
  • Strong written and oral communication skills
  • Basic arithmetic and mathematical reasoning skills
  • Willingness and ability to work nights and/or weekends as necessary


Preferred Qualifications:

  • Hospitality experience in a professional work environment
  • Knowledge of the Washington, D.C. area
  • Willingness to use own vehicle for onsite inspections (with reimbursement)


Benefits
Health and Dental Insurance, 403(b) Retirement Plan, Flexible Spending Accounts, Vacation & Sick Leave, Short/Long-term and Life/AD&D Insurance, Employee Assistance Program, On-site Gym, Free Parking, Metro Subsidy, Metro Accessible Location (Braddock Road), Casual Attire, Great Colleagues.
When the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.

Level of Language Proficiency
English proficiency in reading, writing, and speaking

Professional Level
Professional

How to Apply
Email resumes@closeup.org. Only applications with a cover letter AND résumé will be considered. List "Program Services Coordinator" in the subject.

 

 

 

 

 

 


Close Up Foundation is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, and other legally protected characteristics. We encourage AmeriCorps, Peace Corps, and other national service alumni to apply. People of color and women are encouraged to apply.

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"Without a doubt I have one of the most important and rewarding jobs in our country. Every week we inspire students to become active participants in our government and I get to watch the students grow into informed and engaged citizens with a new found passion for their civic responsibility. This job has enabled me to become more optimistic and inspired about the future of our country."

   – Andrew, Close Up Instructor
Educating for democracy since 1971