JOIN OUR MISSION

Thank you for your interest in joining the Close Up team to inform, inspire, and empower young people to embrace the rights of being active citizens in our democracy. Close Up endeavors to attract and retain top-quality talent in order to guarantee excellent service to our customers. How do we achieve this? By providing an environment that challenges, motivates and equips you with the tools necessary to succeed. If you're looking for job satisfaction, excellent benefits, and professional development, Close Up is where you want to be.

Our Benefits

In addition to our fun and rewarding environment, Close Up offers a number of benefits for our core staff (full-time, full-year):

  • Competitive Salary & Growth Potential
  • Paid Annual & Sick Leave
  • Paid Holidays (10 per year)
  • Health/Vision/Dental Coverage (premiums mostly paid by Close Up)
  • Life Insurance/AD&D, 4x salary (100% of premiums paid by Close Up)
  • Short & Long Term Disability Coverage (100% of premiums paid by Close Up)
  • Transportation Subsidy (Metro-accessible)
  • 403 (B) Retirement Savings Plan
  • Flexible Spending Account – Medical & Dependent Care
  • Direct Deposit
  • Free Gym Access

Benefits packages differ between employee classes and may not include all of the above benefits for every position.

Open Positions

Hospitality Greeter

Assist in the meet and greet airport and hotel operation for all Close Up programs.

Essential Duties and Responsibilities:

  • Airport or hotel greeter for our Close Up groups arriving in the D.C. metro airports and departing from our hotel properties at the end of program.
  • Provides direction and guides our groups to their assigned transfer vehicle upon arrival or departure.
  • Provides field support to the Operation Control Agents for any travel issues.
  • Assists our Close Up groups with lost items and delayed luggage on-site upon airport arrival.
  • Interacts with other departments / Close Up employees to ensure open line of communication throughout the weekend when issues come up.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities.

Education and/or Experience:
Knowledge of the airline and hospitality industry. Two years’ experience with a background in customer service.

Language Skills:
Ability to read and interpret weekly bus orders, spreadsheets and email correspondences. Ability to communicate effectively on the phone with customers, Close Up managers and co-workers.

Reasoning Ability:
Ability to solve problems in a timely manner using great verbal communication skills. Use good judgment and prior work experience / knowledge in the industry to effectively resolve issues that would be cost effective to the Foundation.

Work Environment:
While performing the duties of this job, the employee is exposed to outside weather conditions through the different seasons. The noise level in the work environment is usually moderate. Frequent walking through airports and or hotels to meet transportation with large groups of students.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

Night Monitor

The Night Monitor is responsible for assisting the Senior Night Monitor in maintaining safety and decorum of participants who are staying at designated Close Up hotels. Scheduled work hours are between 10:00 PM and 6:00 AM, unless otherwise stated.

Essential Duties and Responsibilities:

  • Assists the Senior Night Monitor and program staff in maintaining decorum by patrolling and monitoring student lounges, hallways, lobby, stairwells and hotel environs as required.
  • Performs nightly student room checks.
  • Monitors student adherence to Close Up rules and policies.
  • Reports any problems, concerns and/or emergencies immediately to the Senior Night Monitor.
  • Submits an accurate timesheet online biweekly.
  • Arrives promptly at hotel with correct uniform and ID badge.
  • May include other duties as assigned by Program Services Manager.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

Operation Control Agent

Responsible for weekday and weekend office coverage for Close Up participants traveling to / from program throughout the fiscal year.

Essential Duties and Responsibilities:

  • Provide office support to all transportation team members in the field.
  • Re-accommodation for emergency transportation issues; rebooking cancelled participants, securing vehicles for ground transportation and staff assignments at the airport.
  • Phone coverage for customer questions and / or travel emergencies.
  • Interacts with other departments / Close Up employees to ensure open line of communication throughout the weekend if issues come up.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities.

Education and/or Experience:
Knowledge of the airline and hospitality industry. Two years’ experience with a background in customer service.

Language Skills:
Ability to read and interpret weekly bus orders, spreadsheets and email correspondences. Ability to communicate effectively on the phone with customers, Close Up managers and co-workers.

Reasoning Ability:
Ability to solve problems in a timely manner using great verbal communication skills. Use good judgment and prior work experience / knowledge in the industry to effectively resolve issues that would be cost effective to the Foundation.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

Program Instructor (PI)

Summary of Position:

Program Instructors engage Middle and High School students from across the United States in controversial public policy discussions while using the nation’s capital as our classroom. Program Instructors will lead students through a life-changing educational experience which includes historic sites, iconic monuments and memorials, Smithsonian museums, meetings with elected officials and key public policy experts, as well as facilitating issue-based debates.

Close Up’s mission is to inform, inspire, and empower young people to exercise the rights and accept the responsibilities of citizens in a democracy. As a non-profit/non-partisan leader in civic education since 1971, we believe that a strong democracy requires active and informed participation by all citizens; therefore we seek to reach participants of every race, creed, geographical community, socio-economic level, and academic standing.

The Program Instructor schedule is not your standard nine to five work week. Each week will mirror the program schedule to which an Instructor is assigned, generally a 55-hour week. Program schedules typically run from 8am through 10pm most days, and programs usually start late afternoon on Sundays and run through Thursday night.

The salary is $600 a week plus benefits. Benefits include all program meals, up to $120 per month in Metro benefits, Medical, Dental and Life Insurance, and the opportunity to receive a free graduate credit upon completion of the contract with an accompanying research paper. Program Instructors will also be provided 120 hours of paid pre-program training in our curriculum, methodology and programing followed by on-going professional development.

We are currently hiring for contracts that start on January 2nd with end dates from June 15th to July 26th. Beyond the initial contract, there is room for growth at the Foundation. If you are excited about the prospect of becoming a Program Instructor, we welcome you to apply and explore how you can be part of an amazing network of Program Instructors who have led more than 850,000 students over 45 years through a “once-in-a-lifetime” Close Up experience.

Qualifications:

  • Bachelor’s degree (preferably in political science, history, education, social science or related field)
  • Passion for working with diverse students in grades 6-12
  • Interest in current public policy issues, history, politics, government and experiential education
  • Capable of keeping up with the intensity of the Program schedule, hopping on and off buses throughout the day, preparing and leading daily program components, and coordinating the movement of a large group of students on all program activities in the Washington, D.C. area and other program locations

Candidates who meet our qualifications are encouraged to apply. Please click on this link to apply. Cover Letter and Resume are required.

Registrar

The Registrar is responsible for registering participants, providing excellent customer service, assigning room numbers, computer data entry, printing reports, and communicating efficiently and effectively with Close Up Program Leaders. Scheduled work hours vary but usually last the entire day and are generally on weekends.

Essential Duties and Responsibilities:

  • Greets the participants in a friendly manner
  • Distributes participant nametags, schedules, and Close Up memorabilia.
  • Works together with Concierge staff to ensure all participants feel welcome by demonstrating excellent customer service skills.
  • Coordinates with the hotel front desk and distributes room keys to participants in an orderly fashion.
  • Inputs information into Close Up’s database system to be printed and distributed to the Close Up program staff, Night Monitors and hotel front desk employees.
  • Communicates any problems or concerns to the Close Up program staff at the hotel.
  • Submits an accurate timesheet each week.
  • Arrives promptly at hotel with correct uniform and ID badge.
  • Travel to their assigned Close Up hotel.


How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

Sales Representative

A Close Up Sales Representative will be responsible for managing customer relationships with educators and community leaders and have full responsibility for achieving planned sales goals within their defined territory. Reps will execute the full sales cycle from prospecting to closing business while reporting to a Regional Manager.

Duties and Responsibilities:

  • Actively manage and grow a dedicated sales territory that includes a large, pre-existing customer base.
  • Prospect and identify new leads through a variety of generation activities, including cold calling and travel.
  • Build and maintain strong relationships with current and new accounts; cultivating respect, support, and business partnerships.
  • Maintain a deep understanding of Close Up and our offerings through interdepartmental communication and training.
  • Achieve and exceed annual sales objectives and quotas.


Education and Qualifications:

  • Bachelor’s degree from a four-year college or university
  • At least two years of successful sales experience or similar related experience
  • High level of ownership, accountability, and initiative
  • Excellent written and oral communication skills
  • Prior experience in education and/or knowledge of CRM preferred
  • Ability to travel required


How to Apply
Candidates who meet our qualifications are encouraged to apply. Must submit a cover letter, along with your resume to resumes@closeup.org. Subject line should show "ESR". Submissions must contain both components to be considered.

Teacher Program Specialist

The Teacher Program Specialist (TPS) will deliver professional development programs for secondary school teachers traveling to Washington, D.C. with their students. The TPS will lead site visits to historic sites, museums and national parks, and will share background information and instructional strategies for connecting those sites to current events. To be considered for this position, candidates must be able to conduct historical interpretation, lead discussion groups, be a self-starter, and work well with diverse communities of adults. Excellent oral communication and customer service skills are imperative. Candidates should be passionate about US history – particularly the colonial and Civil War eras -- and have an in-depth knowledge of the greater Washington area. A Master’s degree and classroom teaching experience is preferred, but strong candidates with a BA or BS will be considered. This position has a non-traditional work schedule, with evening and weekend hours required. Out-of-town day-trips to Williamsburg, Annapolis, Philadelphia and/or Gettysburg will take place on a weekly basis.

Essential Duties and Responsibilities:

  • Represent the Close Up Foundation and its civic mission to all constituents of the program including: students, teachers, administrators, parents, and the Washington, D.C. professional community
  • Welcome and greet teachers and students upon their arrival in Washington. Assist with hotel registration and check-in. Answer logistical and programmatic questions and advise student groups how best to spend free time in Washington
  • Conduct a teacher orientation and serve as the primary point of contact for teachers and adult participants throughout their program week. Act as a liaison between teachers and staff implementing the Student Program
  • Conduct professional development for teachers by delivering presentations and facilitating discussion about colonial sites, Civil War battlefields, and historic homes, and relating them to Close Up’s overall civic mission
  • Facilitate group meals and other non-academic components of program
  • Maintain daily expense records and account for the expenditure of funds
  • Conduct administrative duties related to program implementation and provide office support


Required Skills and Attributes

  • Ability to implement the academic and logistical components of Teacher Program, including bus presentations, walking workshops and group meals
  • Ability to lead discussions and deliver presentations on American history and politics, the history of Washington, D.C., and current events
  • Ability to work under pressure and time constraints as part of a close-knit team
  • Must have excellent organizational and communication skills and possess a friendly, positive demeanor
  • Must demonstrate a strong commitment to customer service
  • Must be in good physical shape and feel comfortable walking long distances, climbing stairs, walking backwards, standing and talking on moving busses, and occasionally lifting and/or moving up to 25 pounds. While performing this job, the employee is regularly exposed to outside weather conditions.


Education
Bachelor’s degree from a four-year college or university in American History, Political Science or a related social science. At least one year of teaching experience and/or experience as a historical interpreter required. Graduate degree preferred. Adult training, teaching and/or professional development training background appreciated.

This position is a full-time, part year position that will run on a three month contract.

How to Apply
Candidates who meet our qualifications are encouraged to apply. Please click on this link to view the postings for this job and to apply.

 

 

 

 

 

 

 

 

 

Close Up is an equal opportunity employer and does not discriminate on the basis of gender, race, color, religion, sexual orientation, gender identity, national origin or disability.

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"Without a doubt I have one of the most important and rewarding jobs in our country. Every week we inspire students to become active participants in our government and I get to watch the students grow into informed and engaged citizens with a new found passion for their civic responsibility. This job has enabled me to become more optimistic and inspired about the future of our country."

   – Andrew, Close Up Instructor
Educating for democracy since 1971